Privacy Policy
Last updated: 12 Oct 2025
This Privacy Policy explains how GotoSlot (“we”, “us”, or “our”) collects, uses, discloses, and protects information when you access goto-slot.com or use the GotoSlot Android app. By using our services, you agree to the practices described here.
On this page
1. Data We Collect
Account & Contact
- Phone number (for SMS registration/verification)
- Display name or nickname
- Support messages you send us
Device & Usage
- Device model, OS version, app version
- Approximate location (country/region) inferred from IP
- Interaction events (e.g., open, click, error reports)
Transaction
- Top-up & withdrawal requests (amount, time, status)
- Wallet identifiers required to fulfill cashout
- Referral and reward activity
Optional
- Promotional preferences (notifications, language)
- Feedback, ratings, survey responses
2. How We Use Data
- Provide core features: account login, gameplay, rewards, and wallet cashout.
- Verify identity, prevent fraud/abuse, and keep the platform fair and compliant.
- Deliver support, troubleshoot issues, and improve stability and UX.
- Send service messages: verification codes, transaction updates, policy changes.
- Run analytics to understand performance and optimize content & promotions.
We rely on legitimate interests, contract performance, and consent (where required by law).
3. Payments & Cashout
Cashout is supported for Egyptian carriers: Vodafone, Etisalat, Orange, and WE. We do not store full bank card numbers. For wallet payouts we keep only the references necessary to process your request (e.g., wallet ID, transaction code, timestamps, and status).
Always confirm recipient details before sending funds. We may temporarily hold a payout for manual review if fraud prevention rules are triggered.
5. Logs & Analytics
Our servers may log IP address, user-agent, referrer, date/time, and error traces to diagnose problems and defend against attacks. We may use privacy-respecting analytics to understand aggregate usage trends. Logs are rotated and retained for a limited time.
7. Data Retention
We retain data only as long as needed to provide the service and meet legal obligations. Typical periods: logs (up to 90 days), payout records (per finance/tax rules), and support tickets (as long as the case remains open plus a reasonable archive window).
8. Security
We use reasonable technical and organizational measures (encryption in transit, access controls, monitoring). No method of transmission or storage is 100% secure; please keep your device and account credentials safe and report suspicious activity to support.
9. Your Rights
Depending on your location, you may have rights to access, correct, delete, or restrict certain processing of your data, and to withdraw consent where applicable. You can also object to marketing at any time.
To exercise your rights, contact us via the channels below. For security, we may ask you to verify your request.
10. Children
GotoSlot is intended for users aged 18+. We do not knowingly collect data from children. If you believe a minor has provided data, please contact us and we will take appropriate action.
11. International Transfers
Your information may be processed on servers located outside your country. We apply safeguards appropriate to the transfer mechanism and the nature of the data.
12. Changes to This Policy
We may update this Policy from time to time. We will post the new version on this page and update the “Last updated” date above. Significant changes may also be announced in-app.
13. Contact Us
Questions or requests? Reach us at support@goto-slot.com or via the contact form on goto-slot.com.